Terms and Conditions
Last updated: October 21, 2026
These terms are an agreement between you and Employ Engage LLC ("Employ Engage", "we") about using our website and app. By using them, you agree to these terms. If you use Employ Engage for an organization, you agree for that organization, and you confirm you are allowed to.
1. The service
Employ Engage lets organizations send forms and surveys to their employees, collect the answers, and get alerts about them by email and text. We may change or improve the service over time.
2. Accounts
- Keep your sign-in details secret, and tell us straight away if you think someone else has used them.
- You are responsible for what happens in your account.
- Give us accurate information, and keep it up to date.
3. Your organization's data
- Your organization owns the information it puts into Employ Engage, including its employees' answers.
- You confirm you have the right to give us that information and to use it as you do, including any notice to or consent from employees that the law requires.
- We use it only to provide the service, as described in our Privacy Policy.
4. Acceptable use
Do not use Employ Engage to:
- break the law or anyone's rights;
- send messages people have not agreed to, or messages that are false, abusive or harassing;
- try to get into accounts or data that are not yours, or disrupt the service;
- add a phone number that is not the employee's own, or that you have no right to use.
5. Text messages: Employ Engage form alerts
- What you get: texts about forms at your workplace. A manager may get a text when an employee submits a form, with the answers. An employee may get a text confirming their submission. Anyone confirming a phone number gets a 6-digit code.
- How you join: you agree on your consent page, which your employer's invitation email links to, by entering a code we text to your number. Nobody else can sign you up.
- How often: message frequency varies with how many forms are sent and answered.
- Cost: message and data rates may apply. We do not charge you for texts.
- To stop: reply STOP to any text, or turn texts off on your consent page. You will get one text confirming you have stopped. Reply START to get texts again.
- Help: reply HELP, or email support@employengage.com.
- Carriers are not liable for delayed or undelivered messages.
- Your mobile information is handled as described in our Privacy Policy. We never share it with others for marketing.
6. Fees
Paid plans are charged as shown when your organization subscribes, or as agreed in writing. Fees are not refundable except where the law requires. We will tell you before prices change.
7. Ending or pausing use
You can stop using Employ Engage at any time. We may suspend or end access if these terms are broken, or if we must to protect the service, other users or the law. When an organization's account ends, it can ask us for a copy of its data first.
8. Our content
The service, its design and its software belong to us. You may use them only to use Employ Engage, and you may not copy, resell or reverse engineer them.
9. Disclaimers
We work to keep Employ Engage running and accurate, but it is provided "as is", without guarantees that it will always be available or error-free, to the extent the law allows.
10. Limits on liability
To the extent the law allows, we are not liable for indirect or consequential losses, or for lost profits or data, and our total liability is limited to the amount your organization paid us in the 12 months before the claim.
11. Indemnity
Your organization will cover claims against us that come from its data or from using Employ Engage in a way that breaks these terms or the law.
12. Governing law
These terms are governed by the laws of the State of Utah, and disputes are heard in its courts.
13. Changes to these terms
We may update these terms. We will change the date at the top and tell account holders by email about significant changes before they apply.
14. Contact us
Employ Engage LLC, Ogden, Utah, United States. Email support@employengage.com.